Day two included another round of interesting speakers. We began with a horse of a different color as Paul Orfalea, Founder of Kinkos, shared his store, advice and leadership style (close the door and let the kids run the store). Then we moved on to customer satisfaction and the Net Promoter Score as described by Fred Reichheld,…
Tag: Education
Gazelles Growth Summit – Day One
The annual Gazelles Growth Summit began today in Las Vegas with a host of interesting speakes. Robert Bloom was first at the podium to discuss his new book Inside Advantage. It is a good read and I will write a separate post on it soon. Bloom is full of real life examples from his long…
Gazelles Growth Summit 2007 – Oct. 23 & 24
Gazelles Growth Summit highlighted by Geoffrey Moore. Sponsored by Forbes Small Business, Verizon and Range Rover, the program run by Gazelles will also showcase influence expert, Dr. Robert Cialdini, and a host of others.